Privacy Policy

1. Introduction
GC Electrical Solutions is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website or use our electrical services.

2. What Personal Information We Collect
We may collect personal information including:

Full name
Phone number
Email address
Residential or business address
Details about the services you request
Payment and billing information
Any other information you provide to us directly

We may also collect non-personal information such as browser type, IP address, and website usage data.

3. How We Collect Information
We collect information when you:

Contact us via our website, phone, or email
Request a quote or book a service
Make a payment
Interact with our website (e.g., through cookies or analytics tools)

4. How We Use Your Information
We use your personal information to:

Provide and manage our electrical services
Communicate with you بشأن bookings, quotes, and invoices
Process payments
Improve our website and services
Comply with legal and regulatory obligations

5. Disclosure of Personal Information
We may disclose your information to:

Payment processors and financial institutions
Suppliers and subcontractors where required to complete work
IT service providers (e.g., website hosting, accounting software)
Government authorities where required by law

We do not sell or rent your personal information to third parties.

6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

7. Access and Correction
You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate or out of date. To do so, please contact us using the details below.

8. Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance user experience and track website performance. You can choose to disable cookies through your browser settings.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.